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BOOKING AND CANCELLATION POLICY - Please note that credit card details are required to confirm all appointments. Once appointments are confirmed (24 hours prior to booking) a non-refundable booking fee will be charged to your credit card to the amount of $50 for all Colour/Extension/Keratin Services. This amount will be deducted off the cost of the service on the day. We understand the sometimes last minute emergencies can happen, so if you do need to change your appointment with less than 24 hours notice, as good will we can reschedule the service within a week before losing your booking fee. However continuous rescheduling and now shows will result in loss of booking fee and potentially require you to prepay future appointments in full before booking.